The Division of Finance and Business Services is focused on process improvement, particularly that which has a positive impact on our customers.
To that end, the Continuous Service Improvement Governance Group (CSIGG) was created to oversee a methodical, intentional mechanism to continually improve campus financial work processes. Our efforts to streamline and enhance the services we provide will benefit our staff, the work of our faculty, and the educational experience of our students.
CSIGG accepts improvement project ideas from the campus community so that we continue to better the division, be great stewards of our university’s financial resources, and continually strive to:
- Increase customer satisfaction
- Increase cost effectiveness
- Improve efficiency
- Improve accuracy
- Enhance compliance
CSIGG will accept improvement project ideas from the campus community.
CSIGG meets monthly.
Suggest a future improvement project
To submit a project for consideration, please complete the CSIGG Form.