Open Records Main - Open Records at Texas A&M

Tips to Requestors to Expedite Responses

Be clear and concise in regard to the information you are requesting. The University is not required to do research to try to determine the scope or nature of a request.
When inquiring about an active request, please refer to the reference number assigned to the request by the Office of Open Records.
When a request for information has been withdrawn and it is necessary to submit a new request for the same information, citing reference numbers of previous requests is not an acceptable means of submitting a new request. State the exact information that is being requested and indicate the current date.
Provide a separate piece of correspondence for new requests. New requests can be overlooked when combined within correspondence that deals with another subject.
Adhere to deadlines when providing responses to cost estimates. This will eliminate the need to resubmit requests that have been closed as a result of untimely responses.
Provide a time period in which to search for requested information, as applicable.
Provide keywords to guide a search for requested information, as applicable.
Provide current contact information. Correspondence that cannot be delivered within the time period required by law can result in the automatic withdrawal of a request.

Your cooperation will enable this office to better accommodate your open records needs.