TAMU > Finance > FMO > Sales & Receivables > How do I reset my password?
How do I reset my password?
Users will be provided with a User ID and temporary password once access is given.
At the user’s first log on, the system requires that all four fields be completed: User ID, Password, New Password, and Confirm Password prior to selecting the “Sign On” button. Please note that passwords should be a minimum of 8 characters with at least three (3) of the four (4) following: special characters (such as !@$%^), numbers, upper case letters and lower case letters.
Passwords expire every 90 days. The user will receive the following message: Your password must be reset! Enter a new one to log on. The User ID and Password fields will be cleared. The user should enter the User ID and expired Password and the New Password and Confirm Password before selecting “Sign In.”
If the user enters the User ID and new Password in the Password field, the user will receive the following message: No User with that UserID and Password found! Make sure the Caps Lock is off and try again. AllowLogon not successful! The user should enter the User ID and expired Password and the New Password and Confirm Password before selecting “Sign In.”
If the User changes the password to one that does not meet the minimum requirements, the user will receive the following messages:
- Under 8 Characters
- Changing Password not successful! The Password must be at least eight characters in length. Try logging on without changing your password.
- Incorrect format (not using at least 3 of the 4 requirements)
- Changing the Password not successful! The Password must be at least eight characters in length. The Password must contain one of the following special characters: !#$% < >. The Password must contain at least one number. The Password must contain at least on capital letter. The Password must contain at least one lowercase letter. Try logging on without changing your password.
Passwords should be a minimum of 8 characters with at least three (3) of the four (4) following: special characters (such as !@$%^), numbers, upper case letters and lower case letters.
If resetting the password remains unsuccessful, please email Sales & Receivables for assistance.